Order Processing Time

All our products are handmade and made-to-order. Therefore, please allow 7-15 business days for your item to be tailored for you.

You may request to customize your order at no extra cost (in most cases where no excessive amount of extra materials are involved). Customized items may take a few days longer depending on the complexity of work involved. To find more about this service, please check out our Customization Service Page.

You may select your preferred shipping method when you place order and your order will be delivered within the expected time frame as indicated in the order summary page. Our customer service agent will also contact you within 48 hours after your order is received to confirm your order details (size, measurements, customization request, shipping address, shipping method and expected delivery time).

Other useful links:

Return/Exchange Policy
Size Guide
All Products